Refund policy

At Wear Zone, customer satisfaction is our top priority. If you're not fully satisfied with your purchase, we're here to help.

Return Window

You may request a return or exchange within 3 days of receiving your order.

Eligibility Criteria

To be eligible for a return or exchange:

  • The item must be unused, unwashed, and in its original condition.

  • Tags and packaging must be intact.

  • A valid proof of purchase (order number or receipt) must be provided.

Non-Returnable Items

  • Customized or altered items.

  • Items damaged due to customer misuse or mishandling.

Return Process

  1. Contact our customer service team at 0335-8193113 within 3 days of delivery.

  2. Provide your order number and reason for return.

  3. Our team will review your request and guide you through the return or exchange procedure.

Note: Shipping costs for returns or exchanges are the customer’s responsibility unless the item was defective or incorrect.